FAQ
Are PowerLeaf products herbal and chemical-free?
Yes! All our products are made from natural, herbal ingredients withno harsh chemicals, ensuring safe and effective personal care.
How do I place an order?
You can place an order directly on our website atwww.powerleafmoringa.com. Simply select your desired products, add them to your cart, and proceed to checkout.
Can I modify or cancel my order after placing it?
If your order hasn’t been dispatched yet, please contact us immediately via WhatsApp or email. Once shipped, the order cannot be canceled.
SHIPPING & DELIVERY
How long does delivery take?
- Karachi: 2 to 3 working days
- Other Cities: 4 to 5 working days
Do you offer international shipping?
Do you offer international shipping?
Will I get tracking information?
Yes! Once your order is shipped, we will send you a tracking numbervia SMS or email.
RETURNS & EXCHANGES
Can I return or exchange a product?
Yes, we accept returns or exchanges in case of damaged, defective, or incorrect items. Please notify us within48 hours of delivery. See ourReturn & Exchange Policy for more details.
What if my product arrives damaged?
If your order is damaged in transit, please send us clear photos and your order number within 48 hours. We’ll be happy to resolve it.
PAYMENTS
What payment methods do you accept?
We offerCash on Delivery (COD)and may introduce online payment options soon.
PRODUCT USAGE & BENEFITS
Can I use PowerLeaf products on sensitive skin?
Our products are made with gentle, herbal ingredients. However, we recommend doing apatch testbefore full use if you have sensitive skin or allergies.
Are there any side effects?
Our products are herbal and free from harmful chemicals, so side effects are rare. Discontinue use and consult a professional if irritation occurs.
CUSTOMER SUPPORT
How to contact you guys
We’re here to help!
📧Email:info@powerleafmoringa.com
📞Phone/WhatsApp:300000000
📱 You can also DM us on our official Instagram or Facebook pages.